MIEYOUR FORD
Columbus,United States
Summary
Front desk coordinator with a strong focus on specialized customer service and workspace organization. Proficient in managing multi-line phone systems and ensuring a welcoming environment. Committed to maintaining cleanliness and efficiency in office operations. Extensive experience in providing informative assistance to clients and visitors.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Assistant Manager
Tropical Smoothie Cafe Bexley
Bexley, United States
05.2024 - Current
- Coordinated daily operations, leading to maximized team efficiency and productivity.
- Trained and mentored team members, resulting in improved performance and enhanced customer service skills.
- Maintained professionalism in stressful situations, effectively diffusing tense circumstances and maintaining team morale.
- Facilitated communication between management and staff to address concerns and foster a positive work environment.
- Monitored employee attendance, timekeeping, and payroll information to ensure accuracy.
- Conducted interviews for prospective employees, providing input on hiring decisions to HR.
- Managed inventory levels to ensure stock availability for customer demands.
Front Desk Coordinator
Dedicated Senior Medical Center
Columbus, OH
01.2025 - 03.2026
- Coordinated patient appointment scheduling and addressed inquiries to enhance patient experience.
- Managed incoming calls and routed them to departments to ensure timely response and support.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Performed administrative tasks such as filing documents, preparing reports, and updating databases.
- Oversaw business office inventory and equipment by monitoring stock levels to ensure availability of supplies.
Front Desk Receptionist Intern
Africentric Personal Development Shop (APDS)
Columbus, OH
04.2024 - 08.2024
- Scheduled appointments and maintained calendars for office staff.
- Managed incoming calls, efficiently directing to appropriate departments to enhance communication flow.
- Responded to emails from customers promptly and professionally.
- Supported administrative tasks, performing data entry and filing documents to maintain accurate records.
- Organized document filing system to ensure easy access to information.
- Supported other departments by assisting with various tasks.
Education
Certified Dental Assistant - Dental
Accelerated Academy
Columbus, OH11-2024
High School Diploma -
Reynoldsburg High School
Reynoldsburg01-2024
Skills
- Scheduling appointments
- Schedule coordination
- Multi-line phone systems
- Visitor check-in
- Visitor greeting
- Filing management
- Mail processing
- EMR systems
- Inventory management
- Customer service
- Active listening
- Effective communication
- Problem-solving
- Confidentiality
Certification
Certified Dental Assistant
Accomplishments
• Employee of the Month, Earned Employee of the Month title on three occasions for outstanding achievements.
• Health Regulations Compliance, Developed a strong understanding of health regulations to ensure compliance in food handling and safety practices.
• Health Regulations Compliance, Developed a strong understanding of health regulations to ensure compliance in food handling and safety practices.
Timeline
Front Desk Coordinator
Dedicated Senior Medical Center
01.2025 - 03.2026
Assistant Manager
Tropical Smoothie Cafe Bexley
05.2024 - Current
Front Desk Receptionist Intern
Africentric Personal Development Shop (APDS)
04.2024 - 08.2024
Certified Dental Assistant - Dental
Accelerated Academy
High School Diploma -
Reynoldsburg High School