Insurance Agent
Estrella Insurance
11.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Utilized CRM software to manage client relationships.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Increased market share by identifying and targeting underserved demographics with tailored insurance products.
- Finalized sales and collected necessary deposits.
- Collected premiums on or before effective date of coverage.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Developed and implemented promotional strategies to increase customer base.
