Experienced administrative professional specializing in data privacy and communication. Improved library operations while training staff and managing resources. Demonstrated strong attention to detail and effective client interaction, providing essential support for faculty and students.
Overview
39
39
years of professional experience
Work History
Secretary/Library Coordinator
Teachers College, Columbia University
02.1993 - Current
Assist the Director and Associate Director with the overall administrative Center operations of both the Main Office and Testing Library Resource Room by supporting faculty and graduate students.
Implemented and improved library policies and procedures to enhance operational efficiency.
Providing orientation on library policy and procedures and assisting program instructors, supervisors, and graduate students
Maintained an organized filing system for class materials, facilitating easy access for instructors.
Processing purchase orders for instructors and maintaining course fees budget
Approving loan requests and maintaining excellent record-keeping of library materials
Providing maintenance and troubleshooting of computer scoring programs.
Training office assistant staff and overseeing staff in the absence of the Associate Director and Director
Ensured clear communication for clients and students through translation services.
Provided updated referral resources.
Mailing applications and prescreening client applications
Maintaining confidentiality of client files and organization of data filing system including library materials and office correspondence
Handling client payments and billing including assisting with the fee adjustment process for clients
Ordering office and student instruction supplies under the course fee budget.
Coordinating and arranging meetings schedule for the director and program supervisors
Distributing room keys and equipment to students and supervisors and scheduling rooms and monitoring room reservations for students.
Attending and taking minutes at weekly staff meetings.
Managed purchasing and maintenance of class and resource materials for faculty, including conducting annual inventory and coordinating reservations.
Assist the Assistant Director with office personnel files including processing work study checks and greeting and assisting TC employees and visitors.
Computer Operator
Credit Suisse Bank
10.1986 - 11.1988
Reviewed and entered payment and transfer instructions into bank database, ensuring accuracy and compliance with banking regulations.
Handled outside instructions for stock representatives, facilitating timely communication and execution of trades.
Organized and filed received cables in the document management system, improving document retrieval and management efficiency.
Processing mail, answering phones and substituting for the secretary of the Vice
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