Miguel Anguiano Jr
San Antonio,Texas
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and customer satisfaction at HEB Pharmacy. Skilled in drug safety guidelines and team collaboration, significantly improved pharmacy productivity and service standards. Specialize in confidentiality adherence and efficient problem-solving, ensuring top-notch service and operational excellence. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
HEB Pharmacy
09.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Set up and modified patient profiles to include current medications and insurance details.
Retail Sales Cashier
HEB Grocery Store
09.2017 - 09.2021
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
- Maximized transaction speed while maintaining accuracy by prioritizing tasks based on urgency, ensuring timely completion of responsibilities.
- Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
- Supported store promotions by communicating current offers to customers during their shopping experience.
Education
Bachelor of Arts - Marketing
The University of Texas At San Antonio
San Antonio, TX12.2023
High School Diploma -
Kipp University Prep High School
San Antonio, TX06.2019
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- HIPAA
- Supply Restocking
- Drug storage procedures
- FDA Drug Safety Guidelines
- OTC Recommendations
- Data Entry
- HIPAA Compliance
gym
I workout to maintain a healthy lifestyle, I believe adding fitness into your daily routine is an investment towards yourself in becoming a better version of you.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Pharmacy Technician
HEB Pharmacy
09.2021 - Current
Retail Sales Cashier
HEB Grocery Store
09.2017 - 09.2021
Bachelor of Arts - Marketing
The University of Texas At San Antonio
High School Diploma -
Kipp University Prep High School