Miguel Arrieta

Summary

Dynamic Operational Manager with a proven track record at Renova Solutions, enhancing team productivity and client satisfaction through exceptional customer service and strategic financial management. Skilled in decision-making and team leadership, I successfully managed budgets and resolved escalated issues, ensuring timely project delivery and fostering long-term client relationships.

Operational management professional with strong focus on team collaboration and achieving results. Adept at process optimization, strategic planning, and resource management. Known for reliability and adaptability in dynamic environments. Skilled in leadership, performance analysis, and workflow improvement.

Experienced with leading operational processes to improve efficiency and productivity. Utilizes strategic planning and effective team management to meet organizational goals. Track record of implementing innovative solutions and fostering collaborative work environment.

Overview

years of professional experience

Work History

Operational Manager

Renova Solutions

02.2020 - Current

Improved team productivity through effective communication, training, and performance evaluations.
Managed budgets for multiple projects, ensuring timely delivery and cost control.
Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.

Account Manager

EVID

05.2018 - 05.2019

Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Education

High School Diploma -

Austin Community College

Austin, TX

Skills

Customer service
Operations management
Decision-making

Team leadership
Financial management

Languages

Spanish

Native or Bilingual

English