Miguel A Barraza
Dodge City,KS
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Flexible hard worker ready to learn and contribute to team success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
I have been in the Automotive Industry for a very long time and management as well I have worked my self to the positions I have moved up too self driven and fast learner.
Overview
14
14
years of professional experience
Work History
Service Manager
Lewis Ford Of Dodge City
Dodge City, Kan
11.2018 - Current
- Developed and maintained relationships with customers, vendors, and suppliers.
- Facilitated communication between the service department and other company divisions.
- Led the recruitment and hiring process for new service department staff.
- Monitored and analyzed service metrics to identify trends and areas for improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Coordinated with sales and marketing teams to develop service offers and promotions.
- Resolved customer complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
Parts Sales Manager
NAPA Auto Parts - Genuine Parts
Dodge City, Kansas
05.2013 - 10.2018
- Received, examined and reshelved returned parts.
- Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Recruited, trained, and supervised staff members within the Parts Sales Department.
Parts Specialist
AutoZone
Dodge City, Kansas
01.2011 - 04.2013
- Kept parts neatly stacked and ready for purchase to boost sales.
- Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Processed returns, exchanges, and refunds in a timely manner.
Education
High School Diploma -
Dodge City High School
Dodge City, KS05-2011
Skills
- Employee relations
- Multiple priorities management
- Fluent in Spanish and English
- Team collaboration and leadership
- Workflow management
- Mechanical troubleshooting
- Maintenance and repairs
- Workplace safety
Timeline
Service Manager
Lewis Ford Of Dodge City
11.2018 - Current
Parts Sales Manager
NAPA Auto Parts - Genuine Parts
05.2013 - 10.2018
Parts Specialist
AutoZone
01.2011 - 04.2013
High School Diploma -
Dodge City High School
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