Miguel Cruz-Flores

Watsonville,CA - California

Summary

Proven leader and skilled cook at Panda Express, adept in staff management and cooking techniques. Excelled in enhancing customer satisfaction and reducing waste, demonstrating exceptional multitasking and team leadership. Achieved significant improvements in food quality and workplace efficiency, embodying persuasive speaking and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level closer position. Ready to help team achieve company goals. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Overview

years of professional experience

Certification

Work History

Cook Shift Leader

Panda Express

05.2022 - Current

Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.

Education

No Degree - Public Speaking

Cabrillo College

Aptos, CA

High School Diploma -

Watsonville High School

Watsonville, CA

06.2023

Skills

Staff Training
Staff Management
Works Well Under Pressure
Team Leadership
Work Planning and Prioritization

Teamwork and Collaboration
Persuasive Speaking
Problem-Solving
Customer Service
Multitasking

Certification

Intro To Awareness Certification, Mike Barron Closer Academy - [10/10/2023]
Phone Sales Mastery Theory Certification, Mike Barron Closer Academy - 12/16/2023
Sales Drilling and Practical Certification, Mike Barron Closer Academy - 04/02/2024
Closer Theory Certification, Mike Barron Closer Academy - 01/23/2024
Master Closer Theory Certification, Mike Barron Closer Academy - 3/12/2024
Closer Drilling and Practical Certification, Mike Barron Closer Academy - 7/10/2024

Languages

Spanish

Professional Working

English