MIGUEL GOMEZ

• Delivered knowledgeable, solutions-focused service by identifying customer needs and recommending appropriate automotive parts and products.
• Managed POS transactions, returns, special orders, and inventory inquiries, ensuring accuracy and efficiency in customer service.
• Organized inventory and ensured product availability through receiving, stocking, and merchandising tasks.
• Supported daily store operations by upholding professionalism, safety, and customer service standards.

• Assisted in diagnosing and troubleshooting issues with home appliances such as refrigerators, washers, dryers, ovens, dishwashers, and microwaves.
• Helped repair and replace defective parts including motors, belts, fuses, thermostats, and wiring.
• Helped maintain a clean and professional work environment during in-home repairs.

Publix — Bagger / Stocker / Cashier

• Provided efficient, professional customer service in a high-volume retail environment while maintaining a positive customer experience.
• Processed cash and electronic transactions accurately while operating POS systems and adhering to company procedures.
• Managed product stocking, rotation, and organization to maintain well-presented and fully supplied sales areas.
• Supported front-end operations, carry-out service, and store maintenance to keep daily operations running smoothly.