Miguel Ortega
Milpitas,CA
Summary
Dynamic professional with a proven track record at Les Schwab Tires, excelling in customer service and teamwork. Skilled in automotive diagnostics and problem-solving, I effectively led operations and enhanced service quality. Known for my positive attitude and attention to detail, I consistently deliver exceptional results in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Lead Sales and Service
Les Schwab Tires
01.2023 - Current
- Help the management team run the daily operations,.
- Creating and executing the plan of the day, providing world class customer service , creating the weekly work schedule for employees.
- Creating appointments and ordering all parts needed.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Real Estate Agent
Dement Real Estate Group
09.2017 - 01.2023
- Negotiated property sales agreements, ensuring favorable terms for clients.
- Conducted market analysis to determine competitive pricing strategies for listings.
- Developed comprehensive marketing plans utilizing digital platforms and traditional media.
- Guided clients through home buying process, providing expert advice and support.
Mobile Detailer
Detailing By Migz
05.2017 - 01.2023
- Delivered high-quality mobile detailing services, enhancing vehicle appearance and customer satisfaction.
- Utilized advanced cleaning techniques and specialized tools to achieve optimal results on various vehicle types.
- Trained new team members on effective detailing methods and safety protocols, ensuring consistent service quality.
- Developed efficient workflows for vehicle inspection, cleaning, and polishing processes to improve turnaround times.
Automotive Technician
Les Schwab Tires
09.2007 - 05.2017
- Lead Brake and Alignment Technician
- Completed customer orders and warranty services according to manufacturer specifications.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Diagnosed and repaired automotive systems to ensure optimal vehicle performance.
- Conducted routine maintenance services, enhancing vehicle safety and reliability.
- Utilized advanced diagnostic tools to identify issues efficiently and accurately.
Education
High School Diploma -
Tracy High School
Tracy, CABachelor of Science - Automotive
WyoTech
Fremont, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Dependable and responsible
- Attention to detail
- Organization and time management
Languages
Spanish
Professional Working
Timeline
Lead Sales and Service
Les Schwab Tires
01.2023 - Current
Real Estate Agent
Dement Real Estate Group
09.2017 - 01.2023
Mobile Detailer
Detailing By Migz
05.2017 - 01.2023
Automotive Technician
Les Schwab Tires
09.2007 - 05.2017
High School Diploma -
Tracy High School
Bachelor of Science - Automotive
WyoTech