Miguel Reza
Houston,TX
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
Work History
Cashier
La Michoacana Meat Market
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Game Operator
RCS Fun
02.2023 - 03.2023
- Trained new Game Operators, ensuring consistent quality across our workforce.
- Supported the marketing team with promotional materials, driving increased interest in our games.
- Increased customer satisfaction by providing timely and professional assistance to players.
- Resolved player complaints, fostering a positive gaming environment for all users.
- Promoted a safe and enjoyable gaming atmosphere by enforcing rules and policies consistently.
Fast Food Team Member
Jack in the Box
02.2022 - 04.2022
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
Education
Bachelor of Science - Chemistry
University of Houston - Downtown
Houston, TX06.2028
Associate of Arts - Fine Arts
South Early College High School
Houston, TX06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Written and verbal communication
- Professionalism and Courtesy
- Conflict Resolution
- Product Knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
La Michoacana Meat Market
03.2023 - Current
Game Operator
RCS Fun
02.2023 - 03.2023
Fast Food Team Member
Jack in the Box
02.2022 - 04.2022
Bachelor of Science - Chemistry
University of Houston - Downtown
Associate of Arts - Fine Arts
South Early College High School
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