Miguel Santillan
Phoenix,AZ
Summary
Motivated and focused to do a good job at any task given. Hopeful aspirant willing to do the hard things while maintaining diligence. High work ethic ready to pounce at any opportunity without delay.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Adalberto's Mexican Food
Phoenix, AZ
11.2020 - Current
- Resolve order issues swiftly with great care
- Give customers the best experience possible when they walk in our doors
- Maintain a clean kitchen, Dining area, restroom area, daily.
- Develop bonds with customers
- Assist in price changes, menu changes, to ensure business is updated to its necessities
- Partake in difficult decisions, ensuring doing what is right always comes first
Team Member
Planet Fitness
Phoenix, AZ
03.2020 - 07.2021
- Maintained a safe and sanitized gym area to work out in during COVID
- Helped customers with any detailing of their membership inquires
- Helped new signees get started on their fitness journey
- Resolved customer issues with great confidence and professionalism
Truck Loader
UPS
Phoenix, AZ
12.2019 - 01.2020
- Stacked boxes inside a delivery truck, with proper technique.
- I communicated with my team about how much workload would be accomplished throughout the day.
- Worked at a rapid pace to ensure all Christmas packages would be delivered on time.
- Ensured every package had proper labeling when dealing with sensitive materials.
Education
Business
Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ01-2026
Skills
- Customer relations
- Conflict resolution
- Adaptability and flexibility
- Business administration
- Money handling
- Problem-solving
- Willingness to learn
- Safety procedures
- Endurance and stamina
- Punctual and reliable
Languages
Spanish
Full Professional
Latin
Elementary
Accomplishments
- ACE College credit course completion of dual enrollment
- Two 5k Race particiant medals
Affiliations
- Boxing
- Runner for long distance (Marathons, 5k, 10k)
- Hiking
Timeline
Assistant Manager
Adalberto's Mexican Food
11.2020 - Current
Team Member
Planet Fitness
03.2020 - 07.2021
Truck Loader
UPS
12.2019 - 01.2020
Business
Maricopa Community Colleges, South Mountain Community College
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