Miguel Verduzco
Porterville,MS
Summary
Accomplished Assistant General Manager at Panera Bread, adept in operations management and staff development. Excelled in enhancing team productivity and customer satisfaction, significantly contributing to sales growth. Skilled in fostering employee relations and implementing efficient operational procedures, demonstrating a strong blend of leadership and business acumen.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Panera Bread
04.2022 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Team Manager
Panera Bread
11.2021 - 04.2022
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Team Lead - MIC
Panera Bread
05.2019 - 10.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Bachelor of Science - Business Management
California State University - Fresno
Fresno, CA06.2026
Associate of Science - Business Management
California State University - Fresno
Fresno, CAHigh School Diploma -
Monache High School
Porterville, CA06.2016
Skills
- Staff Management
- Operations Management
- Staff Development
- Employee Relations
- Business Development
Certification
Manager - Food Handlers Certification
Languages
Spanish
Professional Working
Timeline
Assistant General Manager
Panera Bread
04.2022 - Current
Team Manager
Panera Bread
11.2021 - 04.2022
Team Lead - MIC
Panera Bread
05.2019 - 10.2021
Bachelor of Science - Business Management
California State University - Fresno
Associate of Science - Business Management
California State University - Fresno
High School Diploma -
Monache High School
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