Mihail Janev
Kihei
Summary
Results-driven Bartender known for delivering exceptional guest experiences in high-volume, fast-paced environments. Combines strong product knowledge, speed, and precision to craft quality beverages while maintaining an engaging and welcoming atmosphere. Proactively anticipates customer needs, resolves inquiries with professionalism, and ensures seamless bar operations through effective inventory management and organization. A dependable team player who thrives under pressure and consistently enhances guest satisfaction and repeat business
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista
Kraken Cafe
Kihei
04.2025 - Current
- Managed daily morning rush, delivering efficient service that maintained customer satisfaction.
- Crafted high-quality beverages that enhanced customer satisfaction and loyalty.
- Collaborated with team to streamline workflow during peak hours, improving service speed.
Event Decorator
Balloon Artistry
Spring Valley
09.2023 - 02.2025
- Collaborated with clients to understand their vision and deliver tailored event décor solutions.
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Designed engaging visual displays for diverse events, enhancing overall guest experience and celebrating client themes.
- Sourced high-quality materials to create cost-effective and visually-appealing decorations that aligned with client budgets.
- Delivered customized event design projects on time, leading to high client satisfaction and repeat business.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
Personal Trainer
Myself
Garfield
01.2024 - 01.2025
- Designed personalized fitness programs tailored to diverse client needs.
- Helped clients set realistic short-term and long-term goals for sustained fitness progress.
- Delivered nutritional guidance to support clients in achieving wellness objectives.
- Informed clients about benefits of regular exercise and healthy eating to promote healthier lifestyles.
- Utilized online platforms for remote training sessions and client engagement.
Bartender
Lahaina Fish Company
01.2022 - 08.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Fostered positive work environment through teamwork and clear communication with colleagues.
- Monitored bar stock levels and replenished low materials to ensure uninterrupted service.
Server/Bartender
Cliff of Moher
Makedonska Kamenica
03.2016 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Mile Janevski Dzingar
Makedonska Kamenica06-2018
Some College (No Degree) - Cyber Security
CYDEO
McLean, VASkills
- Beverage preparation
- Cash handling
- Inventory management
- Customer service orientation
- Multitasking ability
- Reliability
- Team player
- Collaboration skills
- Problem solving
- Calm under pressure
- Positive attitude
- Critical thinking
- Lifelong learning
- Networking skills
- Teamwork
- Work ethic
Certification
- PN1 Certification
Languages
English
Full Professional
German
Professional
Macedonian
Native/ Bilingual
Serbian
Full Professional
Bulgarian
Full Professional
Timeline
Barista
Kraken Cafe
04.2025 - Current
Personal Trainer
Myself
01.2024 - 01.2025
Event Decorator
Balloon Artistry
09.2023 - 02.2025
Bartender
Lahaina Fish Company
01.2022 - 08.2023
Server/Bartender
Cliff of Moher
03.2016 - 09.2020
High School Diploma -
Mile Janevski Dzingar
Some College (No Degree) - Cyber Security
CYDEO