Mijail A. Cano
Summary
Orderly and committed to achieve client satisfaction while building and/or strengthening client relationships in all current and future managed accounts. Detail oriented with the ability to multi task and handle the challenges of a fast pace work environment effectively and in a timely manner. Self motivated, extremely adaptable, more than comfortable and capable of working alone while following employer's guidelines and expectations. Can just as well work closely with others and maintain communication through any and all processes.
Overview
10
10
years of professional experience
Work History
Outside Sales Representative
Stonex Tile
10.2019 - Current
- Developed lasting relationships with business owners, their respective sales associates and staff members through exceptional individually tailored customer service with consistent diligence throughout each interaction
- Managed existing accounts while scouting, procuring, and effectively establishing new prospective accounts within sales regions while achieving monthly quota goals
- Negotiated terms and contracts with clients to maintain profitable sales.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Monitored competitor activities to maintain competitive advantage.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Inside Sales Representative
Pacifica Wholesale Tile & Stone
08.2018 - 10.2019
- Accurately processed and entered purchase orders and new client account information in CRM system on daily basis
- Effectively re-established relationships with old clients and inactive accounts by means of cold calling
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Counter Sales Representative
Austin Hardwoods & Hardware
01.2014 - 07.2018
- Established lasting, respectful relationships with new and recurring customers by providing hospitable customer service as well as inquiry resolution
- Graciously presented flattering material suggestions based on customer's taste and needs
- Placed special orders in accordance to customer's needs, maintained constant communication with vendor/manufacturer and customer alike throughout process
- Managed secure monetary transactions and confidentially handled records with integrity on daily basis
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Restocked, rotated and visually merchandised products for maximum sales.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Welcomed customers and offered immediate assistance in line with business policies.
Education
Offensive Security Certified Professional - Offensive
Online Courses And Certificates
OnlineAssociate of Science - Nursing
Golden West College
Huntington Beach, CA01.2008
High School graduate with diploma -
Rancho Alamitos High School
Garden Grove, CA06.2005
Skills
- Strategic Sales Techniques
- Superior Organizational Skills
- Self-motivated, quick learning, and forward thinker
- Account scouting, acquisition and management
- Proposals and negotiations
- Data entry
- B2B Sales
- MS Office Proficiency
- Customer-Focused Service
- Phone and Email Etiquette
- Analytical Problem Solver
- Bilingual - Proficient in English and Spanish
Timeline
Outside Sales Representative
Stonex Tile
10.2019 - Current
Inside Sales Representative
Pacifica Wholesale Tile & Stone
08.2018 - 10.2019
Counter Sales Representative
Austin Hardwoods & Hardware
01.2014 - 07.2018
Offensive Security Certified Professional - Offensive
Online Courses And Certificates
Associate of Science - Nursing
Golden West College
High School graduate with diploma -
Rancho Alamitos High School
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