Summary
Overview
Work History
Education
Skills
Timeline
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Mika Hunter

Alvarado,TX

Summary

Dependable Crew Member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

5
5
years of professional experience

Work History

Crew Member

Wingstop
Cleburne, TX
01.2022 - Current
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Processed payments on cash register and counted back bills and change to patrons.

Call Center Representative

Health Reform Team
Fort Worth, TX
11.2018 - 06.2020
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Generated reports related to sales figures, conversion rates, customer feedback.
  • Responded promptly to client inquiries via phone, email or other communication channels.
  • Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.

Education

High School Diploma -

Alvarado High School
Alvarado, TX
06-2009

Skills

  • Health Code Compliance
  • Food Preparation
  • Safe Food Handling
  • Menu Memorization
  • Customer Service
  • Clear Communication
  • Taking Orders
  • Report Preparation
  • Data Entry
  • Product Upselling
  • Call Control
  • Account Updating

Timeline

Crew Member

Wingstop
01.2022 - Current

Call Center Representative

Health Reform Team
11.2018 - 06.2020

High School Diploma -

Alvarado High School

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Mika Hunter