Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Mika LeBlanc

Phoenix

Summary

Highly personable and skilled in customer service, with a background as a hostess and gymnastics coach. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating a welcoming atmosphere for guests and addressing their needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure, while maintaining the smooth operation of front-of-house activities.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

CHULAS
Eugene
09.2024 - Current
  • Helped service staff handle demand by distributing food and beverages.
  • Answered telephone to provide dining information and take reservations.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Directed patrons to lounges and waiting areas.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Managed reservations efficiently using OpenTable system.

Gymnastics Coach

Phoenix Gymnastics And Dance Academy
Phoenix
06.2023 - 07.2024
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Developed successful practice schedules to meet challenging requirements.
  • Prepared various warm up activities for each class based on skill level and age.
  • Modified instruction depending upon age group and skill level of participants.
  • Instructed athletes on proper techniques, safety measures and rules of the sport.

Education

High School Diploma -

Sandra Day O'connor High School
Phoenix
05-2024

Some College (No Degree) - Psychology

University of Oregon
Eugene, OR

Skills

  • Customer service
  • Interpersonal communication
  • Conflict resolution
  • Time management
  • Team building
  • Athlete training
  • Safety awareness
  • Reservations coordination
  • Table setting arrangements
  • Greeting guests

Accomplishments

  • SWB representative for largest sorority on campus
  • Gymnast for nine years reached level 9 out of 10

References

References available upon request.

Timeline

Restaurant Hostess

CHULAS
09.2024 - Current

Gymnastics Coach

Phoenix Gymnastics And Dance Academy
06.2023 - 07.2024

High School Diploma -

Sandra Day O'connor High School

Some College (No Degree) - Psychology

University of Oregon

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Mika LeBlanc