Mikael Brown
Las Vegas,NV
Summary
I am a dependable server successful in providing fast, high-quality customer service to guests in restaurant setting. I am an adaptable employee with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. My positive demeanor as well as current serving experience and former Fine-dinning experience set me up to be a great fit for this position within your company.
Overview
8
8
years of professional experience
Work History
Server
Naxos Taverna
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Nutritionist Assistant
Honest Hospitality/Raiders
02.2022 - 12.2022
- Provided support to players and coaches with special dietary need to meet unique nutritional requirements.
- Collaborated with head nutritionist and chefs to provide optimal nutritional care for players and coaches.
- Assisted with plan development, addressing individualized dietary requirements.
- Assessed nutrition needs to determine best intervention and care.
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly.
Fine Dinning Server
Foundation Room
09.2019 - 01.2022
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Managed sections for smooth flow of guests and orders.
Lifeguard
Southpoint
02.2016 - 11.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
High School Diploma -
Nevada Learning Academy
Las Vegas, NV06.2016
Skills
- Upselling Skills
- Wine Pairings
- Fine dining experience
- Exceptional customer service
Timeline
Server
Naxos Taverna
02.2023 - Current
Nutritionist Assistant
Honest Hospitality/Raiders
02.2022 - 12.2022
Fine Dinning Server
Foundation Room
09.2019 - 01.2022
Lifeguard
Southpoint
02.2016 - 11.2019
High School Diploma -
Nevada Learning Academy
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