Summary
Overview
Work History
Education
Skills
Timeline
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Mikaela Fox

Edina,MN

Summary

With over 11 years of experience, my skills have been used in a range of services. From retail, being a nanny, CNA work, serving, and bartending. Team player who can also take charge to solve problems and ensure customer satisfaction. I am proficient in communication, problem-solving, and multitasking, which allows me to handle various tasks efficiently. My goal is to create a positive and seamless experience for customers by addressing their needs and providing exceptional service. I am dedicated to continuously improving my skills and knowledge to better assist customers and exceed their expectations.

Overview

5
5
years of professional experience

Work History

Server and Bartender

Thirty Bales
10.2021 - 01.2024
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area and kitchen.
  • Used slow periods to restock supplies.
  • Accommodated to allergies and special requests.
  • Contributed to inventory management by monitoring stock levels and reporting to management when supplies were low.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Server

Tavern 4 & 5
05.2021 - 08.2021
  • Supported colleagues during peak hours.
  • Followed health and safety protocols
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures.
  • Worked with POS systems.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Mainstreet Bar And Grill
09.2019 - 04.2021
  • Followed health and safety protocols.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Supported colleagues during peak hours.
  • Worked with POS systems.
  • Maximized table turnover rate by efficiently managing seating arrangements.
  • Addressed customer complaints or concerns professionally, ensuring swift resolutions.
  • Served food and beverages promptly with focused attention to customer needs.

Nanny

Luke And Sarah Goring
09.2018 - 06.2019
  • Provided nutritious meals and snacks according to dietary restrictions or preferences.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted children with homework assignments and special projects.
  • Transported children to and from school, medical appointments and extra-curricular activities.


Education

High School Diploma -

Kennedy Senior High School
Bloomington, MN
06.2015

Skills

  • Strong Work Ethic
  • Adaptable and Flexible
  • Decision-Making
  • Memory retention
  • Workflow Coordination
  • Food and Beverage Upselling
  • Staff Training
  • High-volume dining
  • Cool Under Pressure
  • Reliable and Responsible
  • Guest Engagement
  • Cleanliness standards

Timeline

Server and Bartender

Thirty Bales
10.2021 - 01.2024

Server

Tavern 4 & 5
05.2021 - 08.2021

Server

Mainstreet Bar And Grill
09.2019 - 04.2021

Nanny

Luke And Sarah Goring
09.2018 - 06.2019

High School Diploma -

Kennedy Senior High School

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Mikaela Fox