Mikaela Grissom
Mr. W Fireworks
Pampa,TX
3
years of professional experience
Versatile and dynamic professional with a proven track record in customer service and teamwork, honed across roles from Sales Associate at Mr. W Fireworks to Assistant Teacher. Excelled in enhancing customer satisfaction and fostering collaborative environments. Skilled in time management and problem-solving, consistently achieving goals with a friendly and outgoing demeanor.
Work History
Sales Associate
1 Month- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Teacher
2 Years 9 Months- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Concessions Cashier
1 Year- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Responded to customer complaints to help resolve issues.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Sales Cashier
1 Year 5 Months- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Managed gift wrapping services for special occasions, delivering personalized attention that exceeded client expectations.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Goal oriented
Outgoing
friendly personality
Flexible schedule
Listening skills
Reliable and punctual
Stocking and receiving
Store opening and closing
Interests
Dancing
I have grown up in dance and I perform at Disney World and Disney Land twice a year.
Volunteer Travel
I absolutely love trying new things and visiting different areas.
Exploring various forms of art
such as painting
photography
and crafts
to nurture creativity and personal growth.
Enjoy participating in yoga and gym workouts for overall physical and mental well-being.
Timeline
Sales Associate
Mr. W Fireworks
06.2024 - 07.2024Read More
Concessions Cashier
Cinema 4 Pampa
03.2022 - 03.2023Read More
Assistant Teacher
Dance Acadamy of Pampa
08.2021 - 05.2024Read More
Sales Cashier
Rheams Diamond Shop
01.2021 - 06.2022Read More
Homeschooled
High School Diploma
Read More