Overview
Work History
Education
Skills
Timeline
Generic

Mikaelah Harris

Toledo

Overview

7
7
years of professional experience

Work History

Server

Cracker Barrel
01.2025 - Current
  • POS Systems
  • Front facing interactions with customers
  • Interpersonal skills
  • Worked to maintain the Corporate image / culture at the restaurant
  • Adapted to customers' needs
  • Call- handling (helping with To-Go orders on the phone)
  • Worked under time restraints

Server

Perkins
Middleburg
07.2024 - 12.2024
  • POS Systems
  • Front facing interactions with customers
  • Interpersonal skills
  • Worked to maintain the Corporate image / culture at restaurant

Server

Perkins
Hudson
02.2023 - 04.2024
  • POS Systems
  • Setting reservations
  • Front facing interactions with customers
  • Interpersonal skills
  • Worked to maintain the Corporate image / culture at restaurant
  • Worked multiple tasks (Serving, Host, To-Go, Busser) under time restraints
  • Cash handling

Retail Associate

Marshalls
Kent
08.2022 - 02.2023
  • Cash handling
  • Front facing interactions with customers
  • Upselling Product to Customer

Floor Staff

Regal
North Olmstead
10.2021 - 07.2022
  • Cash handling
  • POS Systems
  • Front facing interactions with customers
  • Upselling product to customer

Customer Service Representative

Circle K
Berea
06.2021 - 10.2021
  • Cash handling
  • Front facing interactions with customers
  • Detailing the floor
  • Upselling product to customer

Front Desk (Internship)

Cleveland Hopkins International Airport
Cleveland
07.2019 - 08.2019
  • Helped customers if they had any questions or concern about directions in the airport
  • Answered phone calls to answer customer questions about flight information

Research Intern

Case Western Reserve University
Cleveland
06.2019 - 07.2019
  • Completed and organized research data to produce reports and graphs
  • Checked incoming data for accuracy and integrity to identify and resolve problems
  • Prepared presentations using Google Slides
  • Traveled to field sites to collect and record data useful for study purposes
  • Prepared summaries of research findings and effectively presented them to supervisors
  • Future Connections

Education

High School -

Berea-Midpark High School
Berea, OH
05-2020

Associate of Arts -

Eastern Gateway Community College
Steubenville, OH

Bachelor of Arts -

Kent State University
Kent, Ohio

Skills

  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • Adobe Acrobat

Timeline

Server

Cracker Barrel
01.2025 - Current

Server

Perkins
07.2024 - 12.2024

Server

Perkins
02.2023 - 04.2024

Retail Associate

Marshalls
08.2022 - 02.2023

Floor Staff

Regal
10.2021 - 07.2022

Customer Service Representative

Circle K
06.2021 - 10.2021

Front Desk (Internship)

Cleveland Hopkins International Airport
07.2019 - 08.2019

Research Intern

Case Western Reserve University
06.2019 - 07.2019

High School -

Berea-Midpark High School

Associate of Arts -

Eastern Gateway Community College

Bachelor of Arts -

Kent State University
Mikaelah Harris