Mikayla Curtis
Baltimore,MD
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
1
1
year of professional experience
Work History
Secretary
Imagine Tommorow
Greensboro, NC
10.2024 - Current
- Prepared expense reports in accordance with company policies and procedures.
- Produced and distributed memos, newsletters, and other forms of communication.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
Collaborations
Good molecules, Forman Mills, Idoli Hair
Greensboro, NC
02.2024 - Current
- Did many collaborations with these companies on social media to help expand and promote their brands
Customer Service Representative Team Lead
Chick-fil-A
Greensboro, North Carolina
01.2024 - Current
- Coordinated schedule to maintain appropriate staff coverage.
- Promoted clean, safe, friendly work environment for employees and guests.
- Resolved customer complaints or answered customers' questions.
Owner
Kayyonthebeats
Greensboro, NC
01.2024 - Current
- Monitored performance of personnel against goals set forth by the company.
- Analyzed market trends to identify new business opportunities.
- The goal of this business was to make other people feel confident within themselves through makeup
Volunteer
North Carolina A&T State University
, NC
11.2023 - Current
- Completed 30+ volunteer hours for this semester
- Volunteered at the midnight breakfast serving food to students and staff to end the semester
- Donated canned goods to the Alpha Phi Chapter of Alpha Kappa Alpha Sorority
- Donated clothes to the Urban Ministry in the Greensboro Area
- Was the social media person for the Office of civic engagement and helped edit videos and create videos
- Volunteered at Harrison Middle School every Thursday to provide middle schoolers insight about college
Education
Bachelor of Science -
North Carolina A&T State University
Greensboro, NC05-2027
Skills
- Letter writing
- Phone reception
- Office correspondence
- Branding support
- Blogger relations
- Effective organization
- Engagement monitoring
- Adobe creative suite
- Content and digital asset management
- Social media and promotions
- Social media
- Sales
- Brand awareness
- Customer feedback tracking
- Promotional campaigns
- Advertising
- Brand promotion
- Social listening
- Content development
- Flexible and adaptable
- Recordkeeping
- Supervision and leadership
- Microsoft office
- Verbal communication
- Computer skills
- Task prioritization
- Multitasking Abilities
- Planning
- Problem-solving
- Analytical and critical thinking
- Organization
Timeline
Secretary
Imagine Tommorow
10.2024 - Current
Collaborations
Good molecules, Forman Mills, Idoli Hair
02.2024 - Current
Customer Service Representative Team Lead
Chick-fil-A
01.2024 - Current
Owner
Kayyonthebeats
01.2024 - Current
Volunteer
North Carolina A&T State University
11.2023 - Current
Bachelor of Science -
North Carolina A&T State University