Mikaya Garcia
San Antonio,TX
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Works very well in a team and loves to help others out when needed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Bartender
Longhorn Steakhouse
San Antonio, TX
03.2022 - Current
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
Personal Shopper
HEB Grocery Store
San Antonio , Texas
03.2021 - 04.2022
- Assisted customers in selecting items that met their individual needs and preferences.
- Processed payments for purchased items using cash registers or other payment systems.
- Maintained a high level of customer service while ensuring customer satisfaction.
Education
High School Diploma -
John Paul Stevens Highschool
San Antonio, TX06-2019
Associate of Arts - Psychology
Northwest Vista College
San Antonio, TXSkills
- Food Running
- Guest Engagement
- Beverage Preparation
- Safe Food Handling
- Positive and professional
- Menu Memorization
- Exceptional customer service
- Cash Handling
- Dining customer service
- Suggestive Selling
- Liquor, wine, and food service
- High-volume dining
- POS operation
Certification
- tabc
- food handlers
References
References available upon request.
Timeline
Server Bartender
Longhorn Steakhouse
03.2022 - Current
Personal Shopper
HEB Grocery Store
03.2021 - 04.2022
High School Diploma -
John Paul Stevens Highschool
Associate of Arts - Psychology
Northwest Vista College