Mikayla Homicil
Pawtucket,RI
Summary
Experienced in the fashion industry and adept at cultivating strong client connections, I am searching for a role that appreciates someone with an extensive knowledge of emerging trends and an authentic love for high-end fashion. With a talent for building rapport and providing personalized styling experiences, my focus is on delivering exceptional service that surpasses customer expectations. My objective is to bring my expertise and creativity to a dynamic team that shares my commitment to the ever-changing landscape of the fashion industry.
Overview
5
5
years of professional experience
Work History
Cashier
Market Basket
West Bridgewater, MA
11.2019 - 05.2021
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Camp Counselor
Camp West Woods
Stoughton, MA
06.2021 - 08.2021
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Coordinated and led group activities for campers and counselors.
- Designed activities to help individuals overcome confidence issues and build strength.
- Explained principles, techniques and safety requirements to activity participants to prevent injury.
- Tracked attendance, checking off present individuals.
- Welcomed participants and directed to assigned areas.
- Established and built relationships with campers to ease fears in new environment.
- Improved camper experience with list of flash-fun ideas.
Hostess
Legal Sea Foods - McLean
Braintree, MA
03.2022 - 08.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
Hostess
Temazcal
Dedham, MA
06.2022 - 12.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Fashion Stylist
Myself
Brockton, MA
02.2022 - Current
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
- Greeted each client and asked questions to determine fashion needs.
- Developed long-lasting relationships with clients through one-on-one store interactions.
- Created mood boards by researching current fashion trends and competitor activity.
- Handled payment transactions for merchandise worth up to $300.
- Created unique outfit designs that wowed clients and boosted sales $100 on average per transaction.
- Found perfect headpiece and pair of heels to beautifully match bridal clients' wedding gowns.
Store Associate
CVS Pharmacy
Brockton, MA
09.2021 - 08.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Answered telephone to give callers store information and look up order details.
- Evaluated daily transactions for suspected fraud or criminal activity.
- Improved customer service feedback scores through outstanding service.
- Trained new staff to assist customers using excellent product knowledge.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Responded to customer questions about products and services.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Prepared products by adding tags and readying pallets for restocking.
- Put new merchandise on shelves and racks in attractive arrangements.
Fashion Designer
Myself
Brockton, MA
02.2022 - Current
- Constructed and styled garments by hand and by machines.
- Researched specification information and in-line style to develop quality patterns.
- Identified maintenance and trending categories by using test strategies across multiple focus groups.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Ramp Agent
JetBlue Airlines
Boston, MA
12.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Education
High School Diploma -
Brockton High School
Brockton, MA06.2022
Skills
- Customer Service
- Payment processing
- Merchandise restocking
- leadership
- creative
- multitasking
- outgoing
- versatility
- unique
- fast paced
- Problem-Solving
- Trend Monitoring
- Excellent Communication
- Activity Planning
- Teamwork and Collaboration
- Attention to Detail
- Fashion Trends
- Adaptable and Flexible
Timeline
Ramp Agent
JetBlue Airlines
12.2022 - Current
Hostess
Temazcal
06.2022 - 12.2022
Hostess
Legal Sea Foods - McLean
03.2022 - 08.2022
Fashion Stylist
Myself
02.2022 - Current
Fashion Designer
Myself
02.2022 - Current
Store Associate
CVS Pharmacy
09.2021 - 08.2022
Camp Counselor
Camp West Woods
06.2021 - 08.2021
Cashier
Market Basket
11.2019 - 05.2021
High School Diploma -
Brockton High School