Mikayla Loubier
Troy,NY
Summary
Health Sciences student at Siena University. Experience working with disabled individuals, resulting in a deep compassion towards others and helping them in any way possible. Customer service experience at Market 32, Ramon's Bakery, and Riverside Diner. Dedicated to working hard and reaching the goals that employers throw my way. Experience in using a cash register and cleaning stores. Skilled in working with others, and also doing things independently when necessary.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
ARC
Deerfield, NY
07.2024 - Current
- Assist individuals with daily tasks that need guidance.
- Monitor the progress of individuals and document it properly.
- Provide individuals with activities such as crafts, being active, and volunteering in the community to remain engaged.
- Develop a healthy relationship with the families of the members.
Front End Associate
Market 32
New Hartford, New York
06.2024 - 07.2025
- Completed transactions at the cash register efficiently.
- Assisted customers in locating items, if necessary.
- Maintained cleanliness within my register.
- Collaborated with co-workers when necessary.
- Provided excellent customer service.
Counter Server
Ramon's Bakery
Whitesboro, New York
07.2021 - 12.2024
- Demonstrated strong communication skills while taking orders, answering questions, and resolving complaints.
- Worked closely with co-workers in order to provide efficient service during busy hours.
- Performed opening and closing duties, such as cleaning equipment, restocking supplies, and preparing the coffee station for the next shift.
- Greeted customers in a friendly and professional manner, providing excellent customer service.
- Processed payments accurately using a cash register
- Clean and polish counters, shelves, and equipment in food service areas, or other areas of bakery, and mop or vacuum the floor.
Ice Cream Server
Riverside Diner
Marcy, New York
05.2023 - 08.2023
- Provided excellent customer service through friendly interactions with guests.
- Excelled at multitasking, ensuring all orders were taken accurately and delivered promptly.
- Worked cooperatively with other staff members to ensure smooth operations throughout the day.
- Gained experience in customer service and communication skills by working as an Ice Cream Server.
- Trained in safe food handling practices, following health codes and regulations.
Clinical Shadower
Health Professions OHM Boces
Utica, NY
09.2022 - 06.2023
- Observed physician-patient interactions to gain insight into the practice of medicine.
- Demonstrated comprehensive knowledge of medical terminology and clinical procedures.
- Actively sought feedback from physicians on best practices for shadowing.
- Maintained patient confidentiality while managing sensitive information.
- Adhered to HIPPA regulations when handling protected health information.
- Developed strong communication skills with both healthcare professionals and patients.
Education
Bachelor of Arts - Health Sciences
Siena University
Loudonville, NY05-2027
High School Diploma -
Whitesboro High School
Marcy, New York06-2023
Skills
- Order Accuracy
- Product Promotion
- Effective Communication
- Team Collaboration
- Customer-focused
- Excellent work ethic
- Organizational Skills
- Cleaning and Sanitation
Timeline
Direct Support Professional
ARC
07.2024 - Current
Front End Associate
Market 32
06.2024 - 07.2025
Ice Cream Server
Riverside Diner
05.2023 - 08.2023
Clinical Shadower
Health Professions OHM Boces
09.2022 - 06.2023
Counter Server
Ramon's Bakery
07.2021 - 12.2024
Bachelor of Arts - Health Sciences
Siena University
High School Diploma -
Whitesboro High School