Compassionate professional experienced in patient care and customer service. Known for strong problem-solving abilities and attention to detail. Ready to leverage expertise in enhancing well-being and delivering exceptional service in a dynamic environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
Springfield, MO
10.2025 - Current
Assisted customers in selecting products, enhancing overall shopping experience.
Maintained knowledge of product features and promotions to provide informed recommendations.
Processed transactions efficiently, ensuring accuracy and customer satisfaction.
Organized merchandise displays to maximize visual appeal and drive sales.
Collaborated with team members to achieve store sales goals through effective communication.
Handled inventory management tasks, including restocking shelves and conducting counts.
Addressed customer inquiries and resolved issues promptly to foster loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
CNA
Roaring River Health And Rehab
Cassville, MO
07.2024 - 08.2025
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and safety of resident environments, following infection control protocols.
Collaborated with interdisciplinary teams to develop personalized care plans for residents.
Documented patient care accurately in electronic health records to ensure compliance with regulations.
Provided emotional support and companionship to enhance resident well-being and quality of life.
Educated residents on health management practices to promote independence and self-care skills.
Trained new staff on best practices in resident care and safety procedures effectively.
Server
Emory Menlton Inn
Cassville, MO
01.2022 - 10.2023
Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
Collaborated with kitchen staff to deliver timely food and beverage orders, enhancing dining experience.
Trained new servers on menu knowledge, service techniques, and restaurant protocols to improve team efficiency.
Managed cash handling operations, accurately processing transactions while maintaining a balanced register.
Assisted in inventory management by tracking stock levels and communicating needs to management for restocking.
Implemented suggestions for improving service speed, resulting in streamlined workflows during peak hours.
Resolved customer complaints effectively, ensuring positive outcomes that strengthened guest loyalty and retention.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.