Mikayla Melahn
MK Hearth and Fireplace, CT
Connecticut (relocating To NYS)
8
years of professional experience
Detail-oriented Criminal Justice graduate with a Bachelor of Arts in Criminology & Criminal Justice and a minor in Psychology. Experienced in administrative support, record management, customer service, and maintaining accurate documentation in fast-paced environments. Completed a law enforcement internship with the Haverhill Police Department, gaining exposure to patrol, dispatch, narcotics, and investigative operations. Strong organizational, communication, and problem-solving skills with a commitment to professionalism, accuracy, and confidentiality.
Work History
Office Manager
6 Years 2 Months- Utilized strong interpersonal skills to coordinate appointment scheduling and provide accurate estimates.
- Led initiatives to improve communication channels within the office, increasing interdepartmental collaboration.
- Performed detailed analyses of bills and payments to ensure accuracy and timely resolution of discrepancies.
- Oversaw integration of in-office and remote workflows to enhance collaboration. Managed initiatives that bridged remote and on-site team efforts. Facilitated seamless transitions between in-office and remote operations.
- Managed scheduling and coordination of meetings, optimizing team availability and resource allocation.
Intern
4 Months- Observed/worked within all different departments (dispatch, patrol, narcotics, investigations etc.)
- Meticulously observed dispatch protocols, developing a comprehensive grasp of communication systems and emergency response coordination
- Participated in patrol ride-alongs, actively engaging with officers to understand real-time decision-making and response strategies in various situations
- Fostered interdisciplinary knowledge and contributed to a holistic understanding of police operations and procedures
Child Care/Supervisor
6 Years 7 Months- Supported children in daily activities at employer’s residence/ymca. Assisted with educational and recreational programs for children. Monitored children's well-being and safety during care.
- Created engaging daily routines that integrated educational content to enhance learning. Adjusted care methods to suit the specific needs and developmental levels of each child. Oversaw the creation of innovative educational experiences within daily frameworks, ensuring alignment with developmental goals. Directed individualized care approaches to meet unique child needs and stages. Boosted educational engagement by seamlessly embedding learning into daily activities. Improved developmental milestones by effectively adapting care strategies to each child's evolving needs.
- Assisted children in developing behavior management skills for enhanced social interactions and emotional control. Planned interactive outings to promote experiential learning.
- Facilitated instruction of diverse sports activities within YMCA youth program.
Education
Bachelor of Arts - Criminology and Criminal Justice, Psychology
Skills
Microsoft Office
Google Drive
SPSS
Excel
Interpersonal Communication
Team Player
Organized
Detail Oriented
Empathetic
Punctual
Conflict Resolution
Attention to Detail
Crisis Management
Office administration
Organizational skills
Document management
Timeline
Intern
Haverhill Police Department, MA
03.2023 - 07.2023Read More
Office Manager
MK Hearth and Fireplace, CT
06.2020 - CurrentRead More
Child Care/Supervisor
Child Care Provider, CT, MA, YMCA
06.2018 - 01.2025Read More
Merrimack College
Bachelor of Arts from Criminology and Criminal Justice, Psychology
Read More