Mikayla Norris
Lori's Gifts, Inc.
Columbus,OH
9
years of professional experience
Hardworking Management Professional experienced in team leadership and operational oversight. Achieved goals through collaboration and adaptability to changing demands. Diligent Assistant Manager focused on managing daily operations, optimizing workflows, and enhancing customer satisfaction.
Work History
Assistant Manager
1 Year 2 Months- Assisted in daily operations of Lori's Gifts by managing cash flow and processing deposits. Created employee schedules to optimize staffing for store operations. Supervised a team of four employees, providing guidance and support in their roles. Conducted inventory counts and maintained accurate stock levels across the entire store. Oversaw product intake and ensured proper management of incoming merchandise. Ordered food products weekly and tracked inventory of food and beverages sold in-store. Arranged product displays and maintained overall store layout to enhance customer experience. Collaborated with vendors to facilitate product orders and streamline supply chain processes.
- Assisted in managing daily operations and team scheduling to enhance store efficiency.
- Supported inventory management by conducting regular audits and ensuring stock levels met customer demand.
- Collaborated with team members to implement visual merchandising strategies that improved product displays.
Prospect airport services
10 Months- Achieved efficient cabin cleaning operations through effective team supervision. Elevated new employee performance by providing comprehensive training in multiple roles. Streamlined daily paperwork processes and acquired ramp driving approval for operational readiness.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Cashier
6 Years 5 Months- Operated cash register efficiently in high-paced environment. Assisted in Kroger pickup department, supporting team operations. Adapted to various roles, demonstrating versatility in every position.
- Processed customer transactions efficiently using POS system.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure safety compliance.
Cleaner
5 Years- My mom had a cleaning business and we would provide cleaning services for various homes and businesses.
- Maintained cleanliness and organization in various environments, ensuring high standards of hygiene.
- Operated cleaning equipment effectively to achieve optimal results in diverse settings.
- Followed safety protocols while using chemicals and tools to minimize risks during cleaning tasks
- I held three jobs during this time.
Security Guard
2 Years 2 Months- Monitored premises to prevent theft, vandalism, and unauthorized access.
- Conducted regular patrols ensuring safety protocols were followed.
- Responded promptly to incidents, escalating issues as necessary.
- Collaborated with law enforcement during emergency situations.
- Provided exceptional customer service while maintaining security presence.
- Documented daily activities and incident reports accurately and timely.
- Assisted in training new security personnel on operational procedures.
Education
High school diploma
Skills
Cash handling
Cash Handling
Meal preparation
Busing
POS
Restaurant Experience
Meal preparation
Child supervision
POS
Security
Inventory Management
Customer Engagement
Kitchen Experience
Warehouse experience
Food safety
Serving
Food safety
Cleaning
Experience
Cash handling
Customer service
Decision-making
Problem-solving
Time management
Customer relations
Staff training and development
Team management
Team leadership
Team building
Recruitment management
Sales improvement
Staff training
Sales reporting
Google drive
Multitasking and organization
Scheduling management
Coaching and mentoring
Recruitment and hiring
Additional Information
Authorized to work in the US for any employer
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager
Lori's Gifts, Inc.
06.2025 - CurrentRead More
Prospect airport services
Prospect Airport Services
03.2024 - 01.2025Read More
Cashier
Kroger
03.2020 - 2024Read More
Security Guard
Tru Security
01.2020 - 03.2022Read More
Cleaner
Under the table job
01.2018 - 01.2023Read More
High school diploma
Read More