Hi, I’m
Mikayla Quarles
Receptionist
Norristown,PA
Summary
A customer-focused candidate that is eager to put excellent communication and interpersonal skills into practice. Has handled reservations; seating arrangements and payments and is committed to creating warm and inviting atmosphere. A hard worker and passionate job seeker with strong organizational skills, very eager to secure a more serious position, am ready to help any team achieve company goals. Seeking and hope to maintain a full-time position that offers professional challenges and utilizes interpersonal skills, excellent time management and problem-solving skills.
Overview
5
years of professional experience
Work History
Creeds Seafood & Steaks King Of Prussia, PA
Hostess
08.2022 - Current
Job overview
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Promoted business loyalty by fostering positive customer relationships.
Aimbridge Hospitality
Front Desk Receptionist
08.2022 - Current
Job overview
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Hansen Properties
Assistant Event Coordinator
04.2018 - 08.2022
Job overview
- Performed event coordination for larger parties and gatherings.
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Coordinated schedules and timelines for events.
- Inspected event facilities to confirm conformance to customer requirements.
Mokja
Server Shift Leader
04.2019 - 06.2021
Job overview
- Conducted meetings with management to discus operational issues and develop ways to improve services.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Education
Montgomery County Community CollegeBlue Bell, PA
Associate of Applied Science from Psychology
06.2024
Methacton High SchoolEagleville, PA
High School Diploma
06.2022
Skills
- Dining Area Maintenance
- Telephone Etiquette
- Personable Demeanor
- Stage Setup
- Event Execution
- High-Volume Dining
- Verbal and Written Communication
Timeline
Hostess
Creeds Seafood & Steaks
08.2022 - Current
Front Desk Receptionist
Aimbridge Hospitality
08.2022 - Current
Server Shift Leader
Mokja
04.2019 - 06.2021
Assistant Event Coordinator
Hansen Properties
04.2018 - 08.2022
Montgomery County Community College
Associate of Applied Science from Psychology
Methacton High School
High School Diploma
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