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Detail-oriented Universal Service Representative with 4+ years of experience in banking, retail, and customer service. Certified Loan Officer (NMLS) and Notary Public. Skilled in cash handling, loan processing, and client communication. Adept at managing customer accounts, administrative tasks, and supporting financial operations.

I am a 20 year old high school graduate and am currently taking college classes to earn a degree in Business Administration. As a side education, I have a certification as a Personal Trainer and Nutrition Specialist. I have worked at Kosta Bowls from July 2023-January 2024 and Edison Smart Fitness from January 2024- October 2024. I current work in a doctors office called OrthoSC as a Front Desk/First Impressions attendant as of November 2024.

Dynamic Customer Service professional with 12 years of experience seeking a Customer Service Rep role. Proven track record in delivering exceptional customer service, resolving inquiries efficiently, and enhancing customer satisfaction in healthcare and retail environments. Skilled in communication, data entry, and problem-solving, with expertise in Salesforce and customer account management.

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Mikayla Trihub

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