Mikaysia Roby
Bedford,OH
Overview
13
13
years of professional experience
Work History
Crew Member
chic fil a
Solon, OH
03.2022 - 08.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Server
diallos steak and seafood
Cleveland, Ohio
07.2016 - 03.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Crew Member
McDonald's
Cleveland, OH
11.2011 - 07.2016
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
High School Diploma -
Washington Park
Newburgh Heights, OH06-2013
Skills
- Food Running
- Customer Service
- Menu Memorization
- Food Preparation
- Order Management
- Health Code Compliance
- Customer Engagement
- Safety
- Crew Leadership
- Performance Improvement
Timeline
Crew Member
chic fil a
03.2022 - 08.2024
Server
diallos steak and seafood
07.2016 - 03.2022
Crew Member
McDonald's
11.2011 - 07.2016
High School Diploma -
Washington Park
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