Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mike Alvarez

Garfield,GA

Summary

Proven leader with a track record of enhancing customer satisfaction and team performance at Quality Auto Tech. Skilled in complex problem-solving and effective team leadership. Excelled in time management and verbal communication, achieving tasks within tight deadlines. Expert in navigating routes efficiently as demonstrated at Nyc Tire And Auto Care.

Overview

9
9
years of professional experience

Work History

Manager

Quality Auto Tech
10.2022 - 06.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Driver

Nyc Tire And Auto Care
02.2015 - 10.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Education

Computer. Engineering

Rutgers University
New Brunswick, NJ

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Languages

Spanish
Native or Bilingual

Timeline

Manager

Quality Auto Tech
10.2022 - 06.2024

Driver

Nyc Tire And Auto Care
02.2015 - 10.2022

Computer. Engineering

Rutgers University

Similar Profiles

CREATE PROFILE
Mike Alvarez