Mike Cho
Houston,TX
Overview
7
7
years of professional experience
Work History
General Manager
Queens Beauty Supply
08.2020 - 12.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and competitor activities to create competitive advantages.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Manager
Cypress Beauty Supply
05.2017 - 06.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
Westfield High School
Houston, TXSkills
- Quality Management
- Program Administration
- Expense Control
- Loss Prevention
Timeline
General Manager
Queens Beauty Supply
08.2020 - 12.2023
General Manager
Cypress Beauty Supply
05.2017 - 06.2020
High School Diploma -
Westfield High School
Similar Profiles
Tionnie EdwardsTionnie Edwards
Managing Director at Queens Crown Beauty SupplyManaging Director at Queens Crown Beauty Supply
Quianna HowardQuianna Howard
Licensed Cosmetologist at Queens Beauty Salon and BoutiqueLicensed Cosmetologist at Queens Beauty Salon and Boutique
Shadae N. GrahamShadae N. Graham
Sales Associate at Beauty Exchange Beauty SupplySales Associate at Beauty Exchange Beauty Supply
ALEXANDER CERRITOSALEXANDER CERRITOS
Unarmed Security Officer at City Security ServicesUnarmed Security Officer at City Security Services
Joshua RamonJoshua Ramon
Parts Specialist at Tommy VaughnParts Specialist at Tommy Vaughn