Mike Duncan
Pilger
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed through experience as a Cashier at Pilger Pride Community Store. Proven ability in customer service and assistance, enhancing satisfaction through efficient transactions. Skilled in teamwork and mentoring, contributing to a collaborative environment while maintaining high standards of cleanliness and organization.
Overview
24
24
years of professional experience
Work History
Cashier
Pilger Pride Comunity Store
04.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Handled cash, credit, and refunds in compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Volunteer Firefighter
Pilger Vol Fire and Rescue
01.2001 - Current
- Responded to emergency calls, providing rapid assistance during fire suppression and rescue operations.
- Conducted routine inspections of firefighting equipment to ensure operational readiness and safety compliance.
- Participated in training sessions, enhancing skills in fire response techniques and life-saving procedures.
- Assisted in community outreach programs, educating the public on fire safety and prevention measures.
- Collaborated with team members during drills, improving coordination and effectiveness of firefighting strategies.
- Maintained detailed records of emergency responses, ensuring accurate documentation for future reference and analysis.
- Mentored new volunteers, sharing knowledge on best practices for safety and emergency procedures.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Developed strategies for improving response times through effective communication and teamwork during emergencies.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
- Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
- Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Assisted with regular maintenance of firefighting equipment.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Conducted fire drills and trained new recruits in use of firefighting equipment.
- Performed maintenance on water tanks, fire hoses and other firefighting equipment.
Caregiver
Self-employeed
01.2007 - 03.2022
- Assisted with daily living activities, promoting independence and dignity for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
General Laborer
Village of Pilger
01.2001 - 01.2007
- Operated various hand and power tools to complete assigned tasks efficiently.
- Adapted quickly to changing work demands, demonstrating flexibility in task assignments.
- Demonstrated versatility across multiple trades through effective execution of carpentry, plumbing repairs when needed.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Education
Welding
Pine Ridge Job Corp
06-1999
High School Diploma -
Wisner Pilger High School
Wisner, NE05-1995
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Pilger Pride Comunity Store
04.2023 - Current
Caregiver
Self-employeed
01.2007 - 03.2022
Volunteer Firefighter
Pilger Vol Fire and Rescue
01.2001 - Current
General Laborer
Village of Pilger
01.2001 - 01.2007
Welding
Pine Ridge Job Corp
High School Diploma -
Wisner Pilger High School
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