Mike Fields
Feeding Hills,MA
Summary
Sales executive with a proven track record of driving revenue growth and building high-performance teams. Experienced in developing strategic sales plans and forging lasting client relationships. Skilled in market analysis, contract negotiations, and leveraging data to optimize sales strategies. Reliable and adaptable, consistently delivering results in dynamic environments.
Overview
9
9
years of professional experience
Work History
Senior Vice President of Sales - SaaS
Care Connect
07.2024 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
- Represented organization at industry conferences and events.
Vice President, General Manager | Northeast
IntelyCare
07.2023 - 07.2024
- Recruit, lead, and develop Account Management and Client Success teams, fostering a culture of accountability, engagement, and cross functional collaboration.
- Drive growth and profitability through strategic planning and execution inclusive of monitoring KPI’s and conducting quarterly business and talent reviews.
- Provide regular market performance updates to the CEO and cross functional teams, informing strategic decision making.
- Implement client centric strategies across the full portfolio to ensure optimal adaption and utilization of services.
- Support account managers in pricing and contract negotiations to optimize profitability and ensure alignment with organizational objectives.
Area Vice President of Business Development
IntelyCare
04.2022 - 07.2023
- Drove process improvements that enhanced operational efficiency while maintaining high-quality standards of service delivery.
- Led a high-performing team to achieve top results through effective coaching, mentoring, and training.
- Collaborated with cross-functional teams to identify new business opportunities and drive growth initiatives.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Regional Vice President of Sales – East Division
IntelyCare
08.2021 - 04.2022
- Provided exceptional leadership during organizational restructuring initiatives, minimizing disruption to ongoing sales efforts while positioning the company for future success.
- Leveraged industry trends, competitor insights, and market research to inform strategic planning and drive proactive decision-making within the regional sales organization.
- Recruited, trained, and mentored high-performing sales teams to exceed revenue targets consistently.
- Created a results-driven culture by setting clear expectations, providing ongoing feedback, and recognizing outstanding achievements.
- Championed continuous improvement initiatives within the sales organization by identifying best practices, optimizing workflows, and mitigating potential risks or bottlenecks in the process pipeline.
Regional Market Manager
IntelyCare
04.2020 - 08.2021
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Expanded market share with strategic territory planning and targeted prospecting.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Direct Sales Manager
Vivint Solar
02.2017 - 01.2021
- Develop effective self generated sales strategies/leads - Hunter Role
- Provide industry leading customer sales experience from initial contact through installation
- Conduct in home presentations showing benefits of solar for homeowners
- Project Manager and direct point of contact for customers from point of sale to installation of system
- Hold training sessions
- Set/Overachieve sales goals
- Averaging 7 installs a quarter, hitting 100% on target quarterly goals
On Call Fire Fighter
Agawam Fire Department
11.2015 - 01.2021
- Fire Fighter 1 & 2 Certification
- Hazmat Certification
- Successful Completion of Massachusetts Firefighting Academy
- CPR Certification
- First Aid Certification
Senior Account Executive
JN Phillips Auto Glass
07.2015 - 03.2020
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Maintain and increase business from existing book by visiting Insurance agencies, Commercial accounts, and Fleet accounts on daily basis
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
Education
Bachelor’s degree - Finance
Westfield State College
Westfield, MA05.2005
Skills
- Sales expertise
- Deal closing
- Key account growth
- Revenue generation
- Relationship building
- Sales and market development
- Sales process optimization
- Sales coaching
References
Available upon request
Timeline
Senior Vice President of Sales - SaaS
Care Connect
07.2024 - Current
Vice President, General Manager | Northeast
IntelyCare
07.2023 - 07.2024
Area Vice President of Business Development
IntelyCare
04.2022 - 07.2023
Regional Vice President of Sales – East Division
IntelyCare
08.2021 - 04.2022
Regional Market Manager
IntelyCare
04.2020 - 08.2021
Direct Sales Manager
Vivint Solar
02.2017 - 01.2021
On Call Fire Fighter
Agawam Fire Department
11.2015 - 01.2021
Senior Account Executive
JN Phillips Auto Glass
07.2015 - 03.2020
Bachelor’s degree - Finance
Westfield State College
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