Mike Fry
Summary
Proactive Terminal Manager with 24 years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.
Overview
34
34
years of professional experience
Work History
Terminal Manager
10 Roads Express
03.2011 - Current
- Progressive responsibilities for all aspects of interstate trucking operation
- Negotiation of contracts and grievance resolution with Union labor
- Ensuring that staffing and compliance are maintained in accordance with Department of Transportation, Contract Labor and Postal Service guidelines
- Responsible for record keeping and revenue reconciliation with US Postal Service
- Developing and implementing of most efficient routing of contract transportation
- Monitored employee performance and productivity.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
- Negotiated contracts with outside providers to minimize cost and increase profitability.
- Hired, trained and educated new employees to improve company performance and efficiency.
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Collaborated with 14-member team to create, modify and implement goals, procedures and policies.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Set terminal budgets and set goals to adhere to plans.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
Operations Manager
United Parcel Service, UPS
11.2006 - 03.2011
- Implemented process improvement to optimize efficiency and cost effectiveness .
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to increase efficiency .
- Managed supply chain operations to achieve timely and accurate delivery of residential parcels
- Responsible for timely resolution of escalated customer issues
- Reinforced company methods for safety and procedures
Supervisor
MP Security
01.1991 - 01.2007
- Client management for Hilton Corporation, in charge of scheduling and training of security guards for this organization
- Led security initiatives for music concerts up to 20000 patrons
- Provided scheduling, training and support for numerous charitable functions throughout Des Moines.
Managing Partner
Last Titan Productions
08.1997 - 10.2006
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Directed strategic initiative that improved team productivity by 80%.
- Established and implemented business procedures and process improvements.
Owner
Last Titan Productions
01.1997 - 01.2001
- Onsite management of three local nightclubs, in charge of all aspects of management to include hiring, training, scheduling, ordering supplies, payroll, bookkeeping, licensing, insurance, profit analysis for a $1 million a year in revenue corporation
- Had direct daily contact with customers and was in charge of all aspects of customer service.
Ramp Operations Supervisor
United Parcel Service, UPS
11.1990 - 08.1997
- Analyze and generate statistical data on efficiency and quality of service
- Responsible for direct supervision of employees and ensuring adherence to methods and guidelines
- Proficient in Microsoft based products, excel, database and report creation
- Coordinated ground crew activities to complete objectives on schedule.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Tracked flight schedules to promote on-time landings and avoid loading delays
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Education
Bachelors Degree - Economics
Central College
Pella, IASkills
- DOT Regulations
- Dispatch
- Accepting of any challenge
- Staff Training and Development
- Operations Management
- MS Office Suite
- Transportation Planning
- Safety
- OSHA Regulations
- Excel in fast paced, changing environment
- Regulatory Compliance
References
Available upon request
Timeline
Terminal Manager
10 Roads Express
03.2011 - Current
Operations Manager
United Parcel Service, UPS
11.2006 - 03.2011
Managing Partner
Last Titan Productions
08.1997 - 10.2006
Owner
Last Titan Productions
01.1997 - 01.2001
Supervisor
MP Security
01.1991 - 01.2007
Ramp Operations Supervisor
United Parcel Service, UPS
11.1990 - 08.1997
Bachelors Degree - Economics
Central College
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