Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Mike Kilbourn

PAHRUMP,NV

Summary

Dynamic Sales Associate with a proven track record at Walmart, excelling in customer service and teamwork. Skilled in cash handling and inventory management, I fostered strong customer relationships, enhancing repeat business. My reliable and outgoing nature contributed to a positive shopping experience, ensuring product availability and satisfaction in a fast-paced environment.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
11.1999 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Education

High School Diploma -

Community RVI
Centralia, MO
05-1973

Automotive Mechanic -

Linn Technical
Linn, MO
05-1975

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Outgoing personality

Certification

  • Forklift Operator, Walmart, 15 years

Interests

  • I like working with my hands and fixing things
  • Gardening
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • DIY and Home Improvement

Timeline

Sales Associate

Walmart
11.1999 - 01.2023

High School Diploma -

Community RVI

Automotive Mechanic -

Linn Technical