Summary
Overview
Work History
Education
Skills
Timeline
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MIKE MACCORMICK

Keller,TX

Summary

Proven leader in the automotive sales industry, excelling in digital marketing and negotiation, I significantly boosted online sales at Texas Nissan of Grapevine. My expertise in team leadership and online sales techniques resulted in top sales numbers and enhanced customer satisfaction through personalized service and effective communication strategies.

Overview

7
7
years of professional experience

Work History

Internet Sales Manager

Texas Nissan of Grapevine
11.2023 - 07.2024
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased online sales by implementing effective marketing strategies and optimizing website content.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Provided superior and individualized customer service.

Sales Associate

Classic Kia Carrollton
04.2022 - 10.2023
  • Drove team revenue totals by bringing in top sales numbers.
  • Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
  • Enhanced dealership reputation by consistently delivering exceptional customer service and building lasting relationships.
  • Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.
  • Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
  • Qualified and followed-up on potential new customer leads.
  • Reduced time spent on administrative tasks through efficient use of office tools like email management software or appointment scheduling applications.

Auto Sales Consultant

Vanguard GMC
12.2020 - 04.2021
  • Drove team revenue totals by bringing in top sales numbers.
  • Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
  • Enhanced dealership reputation by consistently delivering exceptional customer service and building lasting relationships.
  • Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.

Auto Sales Consultant

AutoNation Ford Arlington
11.2017 - 11.2020
  • Drove team revenue totals by bringing in top sales numbers.
  • Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.
  • Enhanced dealership reputation by consistently delivering exceptional customer service and building lasting relationships.
  • Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.
  • Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
  • Increased customer satisfaction by providing personalized consultations and tailored vehicle recommendations.

Education

No Degree - Business

Tarrant County College District
Fort Worth, TX

Skills

  • Team Leadership Qualities
  • Online sales techniques
  • Appointment Scheduling
  • Digital Marketing
  • Inbound Call Management
  • Price Quoting
  • Negotiation

Timeline

Internet Sales Manager

Texas Nissan of Grapevine
11.2023 - 07.2024

Sales Associate

Classic Kia Carrollton
04.2022 - 10.2023

Auto Sales Consultant

Vanguard GMC
12.2020 - 04.2021

Auto Sales Consultant

AutoNation Ford Arlington
11.2017 - 11.2020

No Degree - Business

Tarrant County College District

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MIKE MACCORMICK