Mike Yang
Rolling Hills Estates,CA
Summary
Driven sales associate with proven expertise in customer service and cash handling accuracy honed at 7-11 Store and Walgreens. Excelled in building customer relationships and multitasking in high-stress environments, showcasing exceptional problem-solving and people skills. Demonstrated ability to enhance team collaboration and significantly improve customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
7-11 Store
07.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
7-11 Store
08.2022 - 06.2023
Sales Associate
Walgreens
06.2021 - 08.2022
Cashier, customer service, inventory control, stocking, pharmacy checking desk
Education
Bachelor Of Science - Business Administration And Management
Indiana State University
Terre Haute, IN08.1980
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Reliable and punctual
- Excellent people skills
- Problem-Solving
- Multi-tasking strength
- Listening Skills
- Cash Handling Accuracy
- Cash Register Operation
- Verbal/written communication
- Flexible Schedule
- Cash Handling
- Outgoing Personality
- Relationship Building
Languages
Korean
Full Professional
Timeline
Sales Associate
7-11 Store
07.2023 - 06.2024
Sales Associate
7-11 Store
08.2022 - 06.2023
Sales Associate
Walgreens
06.2021 - 08.2022
Bachelor Of Science - Business Administration And Management
Indiana State University