Mikeirria Moore
Meridian,MS
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Arbys Resturant
West Point, MS
12.2021 - 08.2023
- Processed refunds and exchanges according to company policy.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Cashier Team Lead
Jacks Family Resturant
West Point, MS
08.2019 - 05.2021
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
Education
Associate of Arts -
East Mississippi Community College
Scooba, MS12-2023
High School Diploma -
West Point High School
West Point, MS05-2022
Associate of Science - Nursing
Meridian Community College
Meridian, MS12-2025
Skills
- Customer Service
- Transaction Approvals
- Positive Attitude
- Online Order Picking
- Team Leadership
- POS System Operation
- Flexible Schedule
- Store Opening and Closing
Timeline
Cashier Team Lead
Arbys Resturant
12.2021 - 08.2023
Cashier Team Lead
Jacks Family Resturant
08.2019 - 05.2021
Associate of Arts -
East Mississippi Community College
High School Diploma -
West Point High School
Associate of Science - Nursing
Meridian Community College