Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikeisha Mose

Mobile,AL

Summary

Dedicated professional with experience leading activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Dispatcher

Springhill College
Mobile, AL
01.2024 - Current
  • Received and dispatched calls for emergency services.
  • Updated records of driver locations, delays, and cancellations.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Supervisor of Operations

Afimac Global
Strongsville, OH
01.2022 - 05.2023
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Developed and implemented policies and procedures for efficient workflow.
  • Ensured compliance with all applicable laws, regulations, and standards.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.

Management Assistant

Premier Staffing
Kalamazoo, MI
01.2018 - 12.2021
  • Performed data entry into various databases used by the organization's management team.
  • Utilized office management software to improve efficiency in administrative tasks.
  • Coordinated support to facilitate general office operations.
  • Answered phones and routed voicemails to respective employees.
  • Provided HR administrative assistance to management team.

Education

High School Diploma -

James Madison High School
Norcross, GA
01-2017

Skills

  • Employee onboarding
  • Documentation and reporting
  • Complex Problem-solving
  • Prioritizing calls
  • Dispatching field personnel
  • Team collaboration
  • Time management

Timeline

Dispatcher

Springhill College
01.2024 - Current

Supervisor of Operations

Afimac Global
01.2022 - 05.2023

Management Assistant

Premier Staffing
01.2018 - 12.2021

High School Diploma -

James Madison High School

Similar Profiles

CREATE PROFILE
Mikeisha Mose