Mikel Hankins
Tulsa
Summary
Sales Consultant with a proven track record at Genesis of Tulsa, excelling in customer relationship management and consultative sales techniques. Adept at building lasting client relationships and exceeding expectations, I leverage strong interpersonal communication skills and strategic planning to drive sales success and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Genesis of Tulsa
01.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Technician
Silo Hills Customs
04.2021 - 12.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Server
Los Cabos
05.2020 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associates In Applied Science - Nursing
Tulsa Community College
Tulsa, OK05.2022
Level Two Certifications - Non-destructive Testing
Spartan School of Aeronautics
Tulsa, OK12.2020
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Strategic planning
- Community networking
- Online marketing
- Customer oversight
- Interpersonal communication skills
Timeline
Sales Consultant
Genesis of Tulsa
01.2023 - Current
Technician
Silo Hills Customs
04.2021 - 12.2022
Server
Los Cabos
05.2020 - 11.2022
Associates In Applied Science - Nursing
Tulsa Community College
Level Two Certifications - Non-destructive Testing
Spartan School of Aeronautics
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