Mikel Merilos
Portland,OR
Overview
5
5
years of professional experience
Work History
Customer Service Rep 2
Careoregon/OHP
04.2023 - Current
- Obtain and review members application data; inputting data into systems with high degree of accuracy and attention to detail.
- Work closely with other internal departments, including claims, credentialing, and provider data; help address processes that affect members and partners in the resolutions of issues
- Ability to provide input into policies and procedures
- Ability to learn, focus, understand, and evaluate information and determine appropriate actions.
Ground Transportation
Gobial Parking
12.2019 - Current
- Ability to provided excellent customers service including diffusing situations and resolving conflicts with difficult customers.
- Information provided to passengers must be accurate
- Must be able to use Microsoft, when inputting information about a solution that has occurred prior to an event on the commercial roadway
- Communicate with drivers, co-workers, and supervisors and address any concerns.
Telemarketer
Edje Solutions
04.2022 - 07.2022
- Ability to work with quotas
- Working in a fast-paced, high-energy environment
- Ability to work with a team, as well as individually
- Ability to follow sales confidentiality and with personality.
Material Handler
Adecco
02.2021 - 04.2021
- Receiving products using RF guns and unloading shipments from trucks
- Picking orders and placing items on conveyors
- Working in a team environment to efficiently package required orders
- Handling finished materials and moving packages to storage areas within the warehouse
- Operating carts, dollies, sit/stand forklift, and other moving equipment to move large quantities of merchandise.
Cashier
Gold key
09.2019 - 12.2019
- Makes change and issues receipts or tickets to customers for each transaction
- Computes or recomputes bill from ticket showing amount due per customer
- Compiles 'bank' of collected revenue during the day once a predetermined amount of money has been collected
- Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
Education
Diploma/GED -
Union High School
Vancouver, WA06.2019
Pre-Engineering (Design In Technology) -
Cascadia Tech
Vancouver, WA06.2018
Skills
- Computer Skill
- Problem-Solving Skill
- Learning/Adaptability Skills
- Organizations
- Communication
- Self-Management
- Customer service
- Time management
- Transferable skills
Timeline
Customer Service Rep 2
Careoregon/OHP
04.2023 - Current
Telemarketer
Edje Solutions
04.2022 - 07.2022
Material Handler
Adecco
02.2021 - 04.2021
Ground Transportation
Gobial Parking
12.2019 - Current
Cashier
Gold key
09.2019 - 12.2019
Diploma/GED -
Union High School
Pre-Engineering (Design In Technology) -
Cascadia Tech