Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikella Austin

Cape May,NJ

Summary

A detail-oriented, driven, and focused student with 7+ years of experience in Retail, with 1 year as Supervisor. In addition to the retail experience is 2+ years of experience in Food and Beverage and 2+ years of experience in Social media marketing with past workplaces. Currently, I am aiming to receive a certificate in Digital Marketing and a degree in Graphic Design.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Volunteers In Medicine Thrift Store
11.2023 - Current

Responsibilities

  • Register & Customer Service
  • Sort donated items for pricing, moving each item to the correct area of the warehouse.
  • Check each item to ensure that it is suitable for sale in the store. Ensure that items to be sold are clean and in good condition. Make decisions about what items should be sold, passed on, or thrown away.
  • Determine price, tag item and place on the sales floor.
  • Store seasonal items in the correct locations until the proper seasons.
  • Hang clothes, checking each item for tears or stains and ensuring that zippers, buttons, and pockets are all in good condition.
  • Clean the work area at the end of the shift

Cashier/Barista/Social Media

Root & Sprig
02.2022 - 08.2023

Responsibilities

  • Provide warm and genuine hospitality to all guests
  • Operate POS system
  • Barista
  • Assist with making menu items
  • Maintain the cleanliness of the store
  • Stocking stations
  • Preparing food
  • Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
  • Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations


Social Media Responsibilities

  • Maintain our online appearance and presence as needed
  • Participate in/capture & and create content for social events such as tastings, promotions, grand openings, and new menu items
  • Find new small businesses or hospitals on social media as a potential mutual/collaborator
  • Create content that inspires interest in marketing in the health care community.

Cashier/Supervisor/Social Media

Tommy's Folly Boutique
07.2020 - 09.2021

Responsibilities

  • Greet customers in a pleasant and courteous manner
  • Inform customer of unit prices and any additional information needed by the customer
  • Cashier/Cash handling/Deposits
  • Clean and maintain areas in and around the facility on a daily basis
  • Receive and check customer complaints
  • Answer questions from customers or individuals on products
  • Assist in customer styling choices when needed
  • Maintain customer name and address database
  • Maintain close customer relationships with frequent shoppers

Social Media Responsibilities

  • Maintain our online appearance and presence as needed
  • Participate in/capture & create content for social events such as sales, promotions, new arrivals and shopping events/pop up shops
  • Create content that markets merchandise consisting of a… "Skillfully curated collection", that is "constantly changing" where you'll "find jewelry by the likes of Mignonne Gavigan and Chan Luu, beachwear and cover ups, and a full selection of swim suits, hats, sunglasses and sportswear for men and woman."

Cashier/Retail Associate

Sea Foam Soap Company (Blue Eden)
09.2017 - 10.2019

Responsibilities

  • Greet customers in a pleasant and courteous manner
  • Inform customer of unit prices and any additional information needed by the customer
  • Cashier/Cash handling/Deposits
  • Clean and maintain areas in and around the facility on a daily basis
  • Receive and check customer complaints
  • Answer questions from customers or individuals on products
  • Assist in customer product choices when needed
  • Maintain customer name and address database
  • Maintain close customer relationships with frequent shoppers.

Education

High School Diploma -

Lower Cape May Regional High School
Cape May, NJ
06.2021

High School Diploma -

Cape May County Technical High School
Cape May Court House, NJ
06.2019

Skills

  • Conflict management
  • A detail-oriented approach
  • Organizational skills
  • Customer Service (friendly, personal, and helpful)
  • Communication skills
  • Photo and video editing software (Adobe, Word, Procreate, etc)
  • Social Media
  • Cash Handling
  • Merchandise Receiving and Handling
  • Stocking and Receiving

Timeline

Retail Sales Associate

Volunteers In Medicine Thrift Store
11.2023 - Current

Cashier/Barista/Social Media

Root & Sprig
02.2022 - 08.2023

Cashier/Supervisor/Social Media

Tommy's Folly Boutique
07.2020 - 09.2021

Cashier/Retail Associate

Sea Foam Soap Company (Blue Eden)
09.2017 - 10.2019

High School Diploma -

Lower Cape May Regional High School

High School Diploma -

Cape May County Technical High School
Mikella Austin