Mikerria Graham
San Francisco,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zara
09.2021 - 07.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Room Cleaner
VA Medical Center
08.2020 - 03.2021
- Improved guest satisfaction by maintaining a high standard of cleanliness in guest rooms and common areas.
- Maintained inventory levels for cleaning supplies and equipment, resulting in reduced costs and minimal downtime.
- Ensured a comfortable environment for guests by promptly addressing maintenance issues and coordinating with the maintenance team.
- Assisted in training new hires, sharing valuable knowledge, tips, and best practices for efficient room cleaning procedures.
- Collaborated with front desk personnel to address special requests or concerns raised by guests, ensuring prompt resolution and satisfaction.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Pool Hostest
Nautilus Hotel
01.2023 - 04.2023
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Organized pool-related events and activities, promoting engagement among patrons.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Monitored weather conditions closely to ensure safety of swimmers during adverse circumstances.
- Assisted in setting up and breaking down equipment for special events held at pool area.
Education
Monitor Technician
San Francisco State University
San Francisco, CA04.2024
High School Diploma -
Pace Center For Girls Miami
Miami, FL07.2020
Skills
- Sales Development
- Business Development
- Product Sales
- Product Packing
- Order Picking and Processing
- Inventory Tracking
- Cleaning and Sanitization
- Customer Service
- Payment Processing
- Cash Handling Accuracy
Languages
English
Full Professional
Timeline
Pool Hostest
Nautilus Hotel
01.2023 - 04.2023
Sales Associate
Zara
09.2021 - 07.2022
Room Cleaner
VA Medical Center
08.2020 - 03.2021
Monitor Technician
San Francisco State University
High School Diploma -
Pace Center For Girls Miami
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