Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mikhiya Metcalfe

Wyoming,MI

Summary

Dynamic Sales Associate with a proven track record at Walgreens, excelling in customer service and relationship building. Recognized for enhancing customer experiences and maintaining organized displays, while efficiently handling cash transactions. A reliable team player with exceptional problem-solving skills, dedicated to achieving sales goals and learning new skills.

Overview

2
2
years of professional experience

Work History

Sales Associate

Walgreens
Wyoming, MI
10.2024 - Current
  • Adapted quickly to changing priorities in a fast-paced retail environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

Rite Aid
Flint, MI
02.2024 - 09.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to promote sales and accessibility.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to ensure efficient store operations and customer satisfaction.

Education

No Degree - History

Grand Valley State University
Allendale, MI
05-2029

High School Diploma -

Flushing Senior High School
Flushing, MI
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Cash handling
  • Outgoing personality

Timeline

Sales Associate

Walgreens
10.2024 - Current

Sales Associate

Rite Aid
02.2024 - 09.2024

No Degree - History

Grand Valley State University

High School Diploma -

Flushing Senior High School