Summary
Overview
Work History
Education
Skills
Timeline
Server
Mikyla Scott

Mikyla Scott

Coatesville,Pennsylvania

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

4
4
years of professional experience

Work History

Server

Topgolf
King of Prussia, PA
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Daycare Teacher

Kindercare
Exton
03.2020 - 12.2023
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Developed and implemented behavior management plans.
  • Contributed to improved program quality by participating in professional development workshops and training sessions.
  • Created safe and nurturing learning environment for preschoolers.

Receptionist

Coatesville City Hall
Coatesville
02.2021 - 04.2023
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Reduced incoming call response time by implementing an effective call routing system.
  • Routed incoming mail and messages to relevant personnel without delay.

Education

Diploma -

Coatesville Area Senior Highsxhool
Coatesville, PA
06.2019

Skills

  • Valid Driver's License
  • Analytical Thinking
  • Safety Checks
  • Cleanliness
  • Tactfulness
  • Safety awareness
  • Punctuality

Timeline

Server

Topgolf
01.2024 - Current

Receptionist

Coatesville City Hall
02.2021 - 04.2023

Daycare Teacher

Kindercare
03.2020 - 12.2023

Diploma -

Coatesville Area Senior Highsxhool
Mikyla Scott