Mila Green
Olive Branch,USA
Summary
Dedicated professional with experience as a Dispatcher and a strong educational background in criminal justice from Belhaven University. Expertise in communication, teamwork, and adaptability, enhancing operational efficiency in high-pressure environments. Proven ability to resolve conflicts and make informed decisions, contributing to a harmonious and productive workplace. Committed to continuous growth and excellence in supporting law enforcement operations. Eager to leverage skills in a challenging role that promotes teamwork and effective communication.
Overview
11
11
years of professional experience
Work History
Dispatcher 1
Southaven Police Department
Southaven, MS
02.2025 - Current
- Coordinated emergency response efforts among law enforcement, fire, and medical personnel to ensure timely assistance.
- Monitored multiple radio channels to efficiently dispatch units based on priority and urgency of calls.
- Recorded critical incident details accurately in real-time to maintain comprehensive logs for future reference.
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
Special Education Teacher
Shelby County Schools
Memphis
08.2022 - Current
- Utilized various assessments to monitor student progress and identify areas of improvement
- Created a positive learning environment that fostered student engagement and motivation
- Developed and implemented a variety of instructional strategies to meet the individual needs of students
- Implemented cooperative learning activities that improved student collaboration and problem-solving skills
Office Manager
The Medical Clinic
Olive Branch
02.2018 - 07.2022
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
- Maintained inventory of office supplies and equipment, ensuring that the office was stocked with necessary items
- Ordered office supplies and equipment, ensuring that the office was adequately stocked
- Assisted in daily operations of the medical office, including filing and maintaining patient and office records
- Prepared and filed medical paperwork, including insurance forms and medical claims
Correctional Officer
Shelby County Government
Memphis
10.2014 - 01.2018
- Developed and implemented security protocols to reduce contraband and prevent criminal activity
- Monitored inmates' activities and provided guidance to ensure positive behavior
- Monitored and maintained security surveillance systems, including cameras and alarms
- Established and maintained effective working relationships with inmates and staff
- Developed and maintained accurate records and reports of inmates, including daily logs and incident reports
Education
Bachelor - undefined
Belhaven University
05.2022
Associate - undefined
Northwest Mississippi Community College
05.2016
Skills
- Adaptability
- Effective Communication
- Teamwork Skills
- Conflict Resolution
- Decision Making
- Microsoft Word
- Typing 50wpm
- Two Way Radio & Phone
Languages
English
Spanish
Sign Language
Timeline
Dispatcher 1
Southaven Police Department
02.2025 - Current
Special Education Teacher
Shelby County Schools
08.2022 - Current
Office Manager
The Medical Clinic
02.2018 - 07.2022
Correctional Officer
Shelby County Government
10.2014 - 01.2018
Bachelor - undefined
Belhaven University
Associate - undefined
Northwest Mississippi Community College