Mila Heredia
Hialeah,FL
Summary
Experienced sales professional with a deep understanding of the desired position, equipped with a strong background in leading sales teams and driving revenue growth. Proven track record in mentoring staff and optimizing sales processes to enhance efficiency. Demonstrates strategic planning expertise and excels in client relationship management. Dedicated sales leader prioritizing team collaboration and consistently achieving outstanding results. Known for reliability and adaptability in dynamic environments. Highly skilled in driving sales, managing inventory, and ensuring customer satisfaction. Recognized for excellent communication, leadership, and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Lead Manager
Foot Locker
02.2024 - Current
- Motivated team with clear goals and recognition for outstanding efforts.
- Analyzed performance data to inform strategic adjustments.
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
Sales Associate
Foot Locker
09.2023 - 02.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Stylist Sales Associate
Lovisa
06.2022 - 05.2023
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
Sales Associate
Papaya
09.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Of Arts - Business Administration
Miami Dade College
Miami, FLSkills
- Sales team oversight
- Sales strategies
- Marketing strategies
- Performance analysis
- Sales team management
- Relationship building
- Product knowledge
- Verbal and written communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Lead Manager
Foot Locker
02.2024 - Current
Sales Associate
Foot Locker
09.2023 - 02.2024
Stylist Sales Associate
Lovisa
06.2022 - 05.2023
Sales Associate
Papaya
09.2021 - 04.2022
Associate Of Arts - Business Administration
Miami Dade College
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