milady delgado
Burlington Township
Summary
Targeted roles that promote advancement and enable application of healthcare knowledge to support team objectives and drive organizational success.
Overview
9
9
years of professional experience
Work History
Surgical Scheduler - Pre Admission Testing Dept.
Capital Health Systems
04.2025 - Current
- Managed coordination and scheduling of preadmission testing appointments for surgical and procedural patients.
- Validated patient information, insurance coverage, and procedure details to uphold accuracy and compliance standards.
- Facilitated collaboration among physicians, nurses, and ancillary departments to optimize scheduling and enhance patient flow.
- Provides patients with detailed preoperative instructions, ensuring clarity and understanding.
- Managed scheduling conflicts with efficiency and professionalism, ensuring confidentiality throughout the process.
- Exhibited exceptional communication, organizational, and customer service skills in high-pressure environments.
Patient Care Technician - Preadmission Testing Dept.
Capital Health Systems
12.2021 - Current
- Responsible for assisting patients who are scheduled for procedures and elective surgery.
- Prepares exam rooms and directs patients to examination rooms; assists in preparing patients for examination.
- Obtains and records patient’s vital signs, temperature, pulse, and blood pressure. Obtains patient’s lab work through phlebotomy.
- Accurately and efficiently performs all clerical duties as needed, including but not limited to patient registration, answering phones, scheduling appointments, and maintaining and filing medical records.
- Assures exam rooms are cleaned after each patient and appropriately stocked with necessary supplies, equipment, and forms.
- Aids surgical schedulers in reaching out to patients regarding upcoming appointments.
- Bilingual, with proficiency in both English and Spanish.
Certified Nursing Assistant/PCA - Float Pool Unit
Capital Health Systems
01.2019 - 12.2021
- Assisted patients with activities of daily living to include but not limited to personal hygiene, dressing, feeding and mobility.
- Ensured patients received an appropriate diet by reviewing dietary restrictions, food allergies and preferences.
- Performs phlebotomy, glucometer testing and EKG responsibilities.
- Performs vital signs per unit protocol.
- Assists with CPR under the direction/supervision of RN or physician.
- Performs clerical duties, computer system task, and supply maintenance.
Certified Nursing Assistant
Riverside Nursing and Rehabilitation
07.2017 - 01.2019
- Assessed and evaluated physical, psychological, and emotional aspects of patient care.
- Visited patients at private residences and community centers to provide compassionate and personalized nursing care.
- Assisted clients with activities of daily living to include but not limited to personal hygiene, dressing, feeding and mobility.
- Accompanied and transported clients to physician appointments or hospital visits.
Education
Certified EKG Technician
Moeshea Corporation
Bordentown, NJ03.2016
Certified Phlebotomy Technician - undefined
Moe Shea Corporation
01.2016
High School - undefined
Trenton Central High School
01.2014
Skills
- Developed and implemented effective scheduling strategies to support team productivity
- Protected sensitive information to uphold organizational integrity and trust
- Led collaborative initiatives across departments to enhance project outcomes and team synergy Championed teamwork by facilitating regular meetings and encouraging input from all members Cultivated a culture of collaboration that drove project success and innovation
- Utilized strong communication abilities to enhance team interactions and project outcomes
- Ensured accuracy and precision in project execution to enhance overall quality
- Utilized computer skills to enhance operational efficiency and streamline processes
- Implemented systematic task prioritization to support project deadlines
- Harnessed intrinsic motivation to achieve goals and enhance productivity
- Streamlined administrative processes to support seamless office operations
- Utilized comprehensive knowledge of EHR systems to streamline operations and improve healthcare delivery
- Conducted follow-up outreach to patients to enhance satisfaction and address concerns
- Developed and maintained structured processes to support project management and team collaboration
- Streamlined patient coordination to enhance healthcare delivery
- Applied medical terminology to support clinical operations and ensure precise patient care
- Provided comprehensive clerical support to streamline administrative operations
Languages
Spanish
Native or Bilingual
Timeline
Surgical Scheduler - Pre Admission Testing Dept.
Capital Health Systems
04.2025 - Current
Patient Care Technician - Preadmission Testing Dept.
Capital Health Systems
12.2021 - Current
Certified Nursing Assistant/PCA - Float Pool Unit
Capital Health Systems
01.2019 - 12.2021
Certified Nursing Assistant
Riverside Nursing and Rehabilitation
07.2017 - 01.2019
Certified Phlebotomy Technician - undefined
Moe Shea Corporation
High School - undefined
Trenton Central High School
Certified EKG Technician
Moeshea Corporation