Milagro Grillo

Assisted customers handled transactions maintained a clean organized are i restock merchandise and provided friendly customer service .

• Maintained knowledge of current promotions and sales to provide accurate information to customers.
• Resolved customer complaints promptly, contributing to positive customer relations and retention.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Provided exceptional customer service in fast-paced environment.
• Operated point-of-sale system accurately and efficiently during peak hours.
• Collaborated with team members to maintain cleanliness and organization of dining area.
• Engaged with guests to create a welcoming atmosphere and encourage repeat visits.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Completed milkshakes and ice cream desserts for customers.
• Delivered exceptional service as illustrated through multiple positive Yelp reviews.
• Handled customer inquiries and resolved issues promptly to enhance satisfaction.